Name: Custom Family Branded Items
Brand: GinchyCat Custom Creations
Availability: OutOfStock

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Custom family branding, designed with intention.

At GinchyCat, we take your family traditions and transform them into thoughtfully designed collections that feel cohesive, personal, and timeless. Whether it’s a signature logo, a meaningful name, or a shared passion, each design is created to live across a range of custom pieces—from apparel to everyday keepsakes.

The result is more than merch—it’s a visual identity for your family, designed to be worn, shared, and remembered.

Orders & Payments

Can I change or cancel my order?

Most items in the shop are made to order. Because our orders process very quickly once submitted, we are unable to change your address or shipping method or modify or cancel an order that you have already placed.

If you need to change your order before your item arrives, please reach out to us for assistance.

Can I get my product personalized?

It depends. Items that include personalization as an option are identified in the shop. All options are outlined on the product page, so look out for personalization options there.

If you would like to find out if personalization is available for an item that is not identified as including personalization, please message us.

Promotional terms and conditions

All items in the garage sale category, clearance items and personalized items are final sale and cannot be returned. Discount codes and promotions cannot be combined or stacked upon one another; only one can be used per order.

Do you offer group discounts?

Yes! For large group orders of 12+ of the same item, please reach out to us for assistance.

Payment Methods

Credit Cards- We accept American Express, Mastercard, Visa, Discover, Venmo and Shop Pay.
Check and U.S. Money Orders. We do not accept Cash or Travelers Checks.

PayPal - Use any payment method on the growing list of ways to fund a
PayPal account. Once you have funded your PayPal account, you can use
our single-click PayPal express feature to speed through checkout.

Store credit - Of course, you can also use store
credit

Currency

We recommend for all international orders that you use the Paypal option to process international credit cards. You don't need a Paypal account to use that option! Just choose the Paypal option, and then enter your credit card number.

Sales Tax

We are required to collect Sales Tax where applicable. Please see your state requirements for details.

Shipping

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my order?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

What shipping carriers do you use?

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Returns

Can I return my product?

We aim to ensure you are satisfied with any purchases from our shop. If there is a problem with your item, please reach out to us and we’ll do our best to make it right it in a timely manner.

CLOTHING

If your clothing item arrives and it does not fit, is damaged or you would prefer another, we will happily accept returns for store credit within two weeks of the package being delivered. Item must be unworn & unwashed and in original packaging to be eligible for store credit. Shipping costs are the responsibility of the customer and will not be included in shop credit.

PERSONALIZATION

If your personalized item arrives and is damaged we will happily do all that we can to make it right. Please message us for assistance with your personalized items.

Items can only be returned for store credit. No refunds or exchanges will be given.

Custom Family Branded Items

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